Refund & Cancellation Policy

Last updated: 5 October 2026

This policy applies to the Full Access (₹197) and Exclusive, No VPN (₹287) Muse AI setup plans and the Extra 1 Billion Tokens add-on (₹49) sold by AvinyaHub on this page.

What you pay for

A one-time setup service: we set up your Muse account on your device, apply a working invite code for the 1 billion token bonus, and help you until it works. It is not a subscription and there are no repeat charges. Nothing is shipped. The service is delivered online: your Muse account is activated on the personal email you gave at checkout, usually within 30 to 60 minutes of payment.

You get a full refund if

• We cannot complete your setup within 7 days of payment for any reason on our side
• The tokens you paid for cannot be applied to your account
• We cannot reach you on your phone number within 7 days of payment. We cancel the order and refund you.
• You cancel before we start your setup
• You were charged more than once for the same order

Refunds are not given when

• Setup is complete and Muse works on your device with the token bonus applied
• Meta changes, limits, suspends or ends Muse, the token bonus or your Muse account after setup is complete. Muse is run by Meta, and we do not control it.
• You ask to cancel after setup is complete

How to cancel or ask for a refund

Email support@muse.avinyahub.com within 7 days of payment with your name and the Razorpay payment ID from your receipt.

How refunds are paid

Approved refunds go back to your original payment method through Razorpay. Banks usually take 5 to 7 working days after approval to show the money in your account.

Contact us

AvinyaHub
Email: support@muse.avinyahub.com
Address: [business address]